Cookies

IWeb is committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how and why we use cookies to improve our service. It also tells you how you can manage what cookies are stored on your device.

By using our websites (through any device) you agree that this policy applies to that use in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to any such changes.

What is a cookie?

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, and generally improving your online experience.

There are different types of cookies. They all work in the same way, but have minor differences: 

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. For example, they help us to ensure the security of your online share dealing account. 

Persistent cookies 

Persistent cookies last after you have closed your browser, and allow a website to remember your actions and preferences. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device.

IWeb uses persistent cookies in a few ways, for example, to remember your username for sign in so you don't have to (cookie named HxUseLoginCookie). 

First and third party cookies 

Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies, which you can read more about in our list of the cookies that we use. 

Strictly necessary cookies 

These cookies are essential in order to enable you to move around the website and use its features, and ensuring the security of your online share dealing experience. Without these cookies services you have asked for, such as applying for products and managing your accounts, cannot be provided. These cookies don't gather information about you for the purposes of marketing. 

Performance cookies 

These cookies collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor although they may collect the IP address of the device used to access the site. All information these cookies collect is anonymous and is only used to improve how a website works, the user experience and to optimise our advertising. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings. 

Functionality cookies 

These cookies allow the website to remember choices you make (such as your username). They may also be used to provide services you have requested such as watching a video. The information these cookies collect is anonymous (i.e. it does not contain your name, address, account details, etc.) and they do not track your browsing activity across other websites. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings. 

Targeting cookies 

These cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks. They remember that you have visited a website and this information is shared with other organisations such as media publishers. These organisations do this in order to provide you with targeted adverts more relevant to you and your interests. This type of advertising is called online behavioural advertising and those companies providing this advertising are working with the UK's Internet Advertising Bureau to deliver more information to consumers. To highlight this information, publishers of advertising will, in the future, look to place an icon in the top right hand corner of an advert. This icon when clicked, will take you through to the website 'Your Online Choices' where there is more help and guidance. By using our websites you agree that we can place these types of cookies on your device. 


Cookies used by IWeb 

Calling_URL

Recognition of which URL a customer uses to access the secure site, in order to identify the appropriate branding to display. This is a first party cookie.

HBOSVISITOR

Website analytics and mapping customer journey. Used to track customer journey information i.e. pages customers navigate to and web clicks undertaken within that specific journey. Used to improve site experience and effectiveness. Contains a unique customer identifier.

HX

Brand Identifier - ensures the correct branding is shown to customers within the secure site, dependant on which site they sign in through.

Hxsession

Used to maintain the connection between a customer's browser and their session during the sales process. This is a first party cookie. 

HxUseLoginCookie

This cookie stores the username of a customer on the sign in page, only works once the customer has requested this via the tick box on screen. This is a first party cookie. 

IDX

This cookie is used as part of the sign in process for Share Dealing. This is a first party cookie. 

ONTReqAuthenMethod

This cookie is used to help ensure the security of the connection between your browser and your session during the sales process. This is a first party cookie. 

ONTCred

This is an essential security cookie for Online Share Dealing. This is a first party cookie. 

test/77tracking.com

This is an analytics cookie which allows us to understand how our paid advertising from Search is working. It allows us to understand traffic delivered from search advertising. This is a third party cookie.

PageRefreshed

The PageRefreshed cookie is used as part of our application’s appropriateness test. It enables the check-box identifying the page that has been refreshed. Once you click the submit button on the page, both it and the StartTime cookie (below) will expire.

StartTime

The StartTime cookie is used as part of our application’s appropriateness test. It is created when you click to view our educational material within the application. Once you click the submit button on the page, both it and the PageRefreshed cookie (above) will expire.

Google AdWords

This website uses the Google AdWords remarketing service to advertise our products and services on other websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

The Cookies are valid for 30 days from creation. This is a third party cookie. You can control the ads that you see on Google and find out more about how the ads are selected for you by visiting www.google.com/settings/ads.

Alternatively, you can also manage and opt-out of Google AdWords and other third party cookies by visiting www.youronlinechoices.com/uk/your-ad-choices.


What if I don't want to accept cookies? 

If you wish to restrict or block the cookies which are set by any website you can do this through the web browser settings for each web browser you use, on each device you use to access the internet. Please be aware that our online share dealing service will not function if your web browser does not accept cookies. You can allow cookies from specific websites by making them 'trusted websites' in your web browser.

Risk warning

Please remember that the value of an investment and the income from it can go down as well as up and you may get back less than you invested.

We don't provide advice so if you are in any doubt about making your own investment decisions we recommend you seek advice from a suitably qualified financial adviser.

The IWeb Share Dealing Service is operated by Halifax Share Dealing Limited. Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.