Important Information

The investment services referred to in these web pages may not be suitable for all recipients. If you need advice, you should consult an appropriate Financial Advisor. Past performance is not necessarily a guide to the future. The value of investments and the income from them may go down as well as up and you may not get back the full amount you have invested.

If we cannot settle any complaint you may have, you can refer it to the Financial Ombudsman Service.

Terms & Conditions

IWeb Share Dealing:

Click here to download the IWeb Share Dealing Terms & Conditions

IWeb Share Dealing Self-Invested Personal Pension (SIPP):

Click here to download the IWeb Share Dealing SIPP Service Terms & Conditions 

Click here to download the IWeb Share Dealing SIPP Scheme Terms & Conditions

IWeb CFDs and Spread Trading:

Click here to download the IWeb General Terms

Click here to download the  Key Service Features

Policies

For Share Dealing, ISAs and SIPPs

Click here to download the Order Handling Policy

Click here to download the Summary of the Conflicts of Interest Policy

Click here to download the How to Complain Policy  

Market Abuse Directive

The Market Abuse Directive adopted by the UK on 1st July 2005 expressly prohibits insider dealing, market manipulation and misleading behaviour. Making statements or spreading rumours through the mass media or otherwise (e.g. internet chat rooms) which give or are likely to give a regular user of the stockmarket false or misleading impressions as to the supply of or demand for a listed share, can be a criminal offence.

There are three main types of market abuse that are outlined below:

1. Misuse of information

Behaviour based on information which is not generally available, which if known, would be relevant to an investor's dealings in a particular stock.

This is effectively dealing or encouraging someone else to deal using information about a stock that has not been released to the market.

2. Creating a false or misleading impression

Behaviour likely to give a false or misleading impression with regard to the supply and demand, or the price or value of an investment or stock.

Internet bulletin boards are a popular mode of communication between investors, but these areas can be open to market abuse. For example: a person may post a message about a stock's profitability or a company's activities in order to incite other people to invest in the stock.

3. Distorting the market

Behaving in a way that leads to the manipulation of the price of an investment. This behaviour could lead to a false impression of the market price to investors.

Penalties

The Financial Services Authority has the power to impose an unlimited financial penalty on any individual (whether or not they are employed in the financial sector) where it can be proven that market abuse has occurred.

You can find further information about the Market Abuse Directive on the Financial Services Authority website or by phoning their helpline on 0845 606 1234.

IWeb Third Party Disclaimer

IWeb Share Dealing are not responsible for the information supplied by third parties except with regards to its regulatory obligations under the FSMA 2000.

Third Party Disclaimers

Care is taken to ensure that the information provided by Financial Express Prestel is correct but it neither warrants, represents nor guarantees the contents of the information, nor does it accept any responsibility for errors, inaccuracies, omissions or any inconsistencies herein.

Past performance is no guarantee of future returns. The value of investments may fall as well as rise and an investor may not get back the amount invested. If the fund you choose invests in overseas markets, changes in rates of exchange between currencies may cause the value of your investment to rise or fall. Basis are as indicated above and assume gross income invested.

The service and any other content, data, calculations or information processed by or transmitted by RiskMetrics Group and made available by IWeb Share Dealing (collectively "RMG Content") are provided by are provided by RiskMetrics Group "as is", all expressed or implied warranties and representations of any kind with respect to the service and RMG Content are hereby disclaimed, including, but not limited to (a) Warranties as to merchantability or use for a particular purpose (including investment decisions), whether or not RiskMetrics Group knows or has reason to know or has been advised of any such purpose, (b) Warranties as to any results to be obtained from any use of the service or RMG Content or information derived from the service or RMG Content or (C) any representation or warranty that the service's results are in any way guidance for any investor or investors in general to determine the suitability or desirability of the investment in a particular security, or securities in general. To the extent that any implied warranties cannot be disclaimed under applicable law, any such implied warranties are limited in duration to thirty (30) days from the delivery date. RiskMetrics Group does not guarantee the security, sequence, timeliness, accuracy, integrity or completeness of the service or RMG Content. All service results are calculated on the basis of historical observations and should not be relied upon to predict future market movements. In no event shall RiskMetrics Group have any liability for any losses (whether direct or indirect, in contract, tort or otherwise) incurred in connection with the service or RMG Content, including but not limited to lost revenue or profit, lost or damaged data, damage to or interruption of any local area network, introduction of viruses, worms or other destructive programs or any other commercial or economic loss, or for any decision made or action taken by any party in reliance upon the service (or its results) or RMG Content, or for any delays, inaccuracies, errors in, or omissions of the service or any RMG Content. The maximum aggregate liability of RiskMetrics Group and its agents, representatives and employees in connection with this license or the service, whether in tort, contract or otherwise, shall not exceed the license fee paid by you for the use of the service governed by this license.

Copyright © 2002 RiskMetrics Group, Inc. All rights reserved. Certain risk measurement technology of RiskMetrics Group, Inc. is patent pending. RiskMetrics® is a registered service mark of J.P. Morgan Chase & Co. and is used by RiskMetrics Group, Inc. under license. RiskManagerTM, RiskGradeTM, RiskGradesTM, RiskImpactTM, XLossTM, RiskRankingTM, RiskChartTM, the RiskMetrics Group LogoTM, Building Financial ConfidenceTM, WealthbenchTM, Get a RiskGradeTM, among others, are trademarks and/or service marks owned by or licensed to RiskMetrics Group, Inc. in the United States and other countries. Other brands or product names are trademarks and/or service marks of their respective owners, should be treated as such, and may be registered in various jurisdictions.

Use of Personal Information

Our main use of your personal information is to look after your account or to provide the specific service you require. Some information we obtain elsewhere - from credit reference agencies for instance.

Occasionally, we may contact you by letter, telephone, e-mail or otherwise to inform you about other products and services which may interest you. We try to limit our customer contact programme to acceptable levels, but if you wish to exercise your right to opt out, simply inform us by any means convenient to you. Remember, however, that opting out will stop you receiving information about any of our products or services which may benefit you.

Unless you have given us your consent, we do not provide information about you to companies outside our group to use for their marketing purposes. We only disclose information about our customers with their consent, or if we are required to do so by law. We will let you know if an IWeb product or service requires the involvement of a third party organisation. We do not arrange to involve a third party unless the security and confidentiality of IWeb customer information is assured.

You have the right of access to information we hold about you on our records. If anything is inaccurate or incorrect, please let us know and we will correct it.

If you do not want to receive unsolicited mail from other companies, you can prevent this by registering with the Mailing Preference Service. There are also the Telephone, Fax and E-mail Preference Services which enable you to object to receiving unsolicited marketing phone calls, faxes or e-mails. To register, simply telephone the appropriate number i.e.

Mailing Preference - 020 7291 3310

Telephone, Fax and E-mail Preference - 020 7291 3320

For more details about all the Preference Services, please visit the Direct Marketing Association .

Crime Prevention & Detection

We have systems that protect our customers and ourselves against fraud and other crime. Customer information can be used to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details on applications for credit and credit related or other facilities;
• Managing credit and credit related accounts or facilities;
• Recovering debt;
• Checking details on proposals and claims for all types of insurance;
• Checking details of job applicants and employees.

Please write to us at the address below if you want details of those credit reference agencies and fraud prevention agencies from whom we obtain and with whom we record information about you. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies. You have a legal right to these details.

Compliance & Risk
IWeb Share Dealing
Lovell Park Road
Leeds
LS1 1NS