Contact Us
We hope that all the information you need is detailed on this site but in case you need to contact us please find our details below.
Please note that we are unable to make changes to your postal address or banking details via email or Live Assistance. Amendments to these personal details should be communicated via telephone or letter.
By email
For general enquiries: customerservices@iwebsharedealing.co.uk
For dividend & corporate action enquiries: corpact@iwebsharedealing.co.uk
For SIPP administration enquiries: iwebsipp@sippdeal.co.uk
For CFD enquiries: support@iwebcfds.co.uk
By Instant Messenger
Share dealing queries: Log on to your account and chat to one of our Dealing Services Agents via our Instant Messenger Web Chat facility available Monday to Friday 8am to 6pm.
By Telephone
Share dealing queries: 0870 412 7060 (Monday to Friday - 8am to 9.15pm)
(Closed weekends and English bank holidays)
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If you have a hearing or speech impairment you can use text phone to make communication easier on 0845 604 2543 (Open Monday to Friday - 8am to 6pm)
(Closed weekends and English Bank Holidays)
CFD queries:
Trading CFDs: 0845 355 0804 (Monday to Friday - 7am to 9:15pm and some bank holidays )
CFD trading support:
0845 355 0805 (Monday to Friday - 8am to 8pm)
By letter:
Please include your name, address and account details in all letters so we can locate your account.
Share dealing queries:
Customer Services
IWeb Share Dealing
Lovell Park Road
Leeds
LS1 1NS
CFD queries:
IWeb CFDs
Park House
16 Finsbury Circus
London
EC2M 7EB
SIPP administration queries:
IWeb SIPP Administration Team
A J Bell Management Limited
Trafford House
Chester Road
Manchester
M32 0RS
Share Dealing
The value of your investments can go down as well as up and you may not get back the full amount you invest. If you are in any doubt about buying and selling shares we recommend you seek advice from an Independent Financial Advisor.