Contact Us
Online
Sign in to your account and chat directly to a member of our customer services team. Our instant chat facility is available Monday to Friday 8am - 6pm (closed weekends and English bank holidays).
If you have any general questions about our service you can tweet us @iwebtrading. Please don't include any account, sign-in, financial or personal details on Twitter. We will never ask you for this type of personal information through Twitter or direct you to a web page that asks for this information.
Telephone
Share Dealing queries
Call 0870 412 7060. Our call centre is open Monday to Friday 8am to 9.15pm (closed weekends and English bank holidays).
If you have a hearing or speech impairment you can use our text phone service on 0845 604 2543. Our text phone service is open Monday to Friday 8am to 6pm (closed weekends and English bank holidays).
CFD queries
Account queries: 0845 355 0804
Monday to Friday 7am to 9:15pm
Trading support: 0845 355 0805
Monday to Friday 8am to 8pm
For general enquiries: customerservices@iwebsharedealing.co.uk
For SIPP administration enquiries: iwebsipp@sippdeal.co.uk
For CFD enquiries: support@iwebcfds.co.uk
Letter
Please include your name, address and account details in all letters so we can locate your account.
Share dealing queries:
Customer Services
IWeb Share Dealing
Lovell Park Road
Leeds
LS1 1NS
CFD queries:
IWeb CFDs
Park House
16 Finsbury Circus
London
EC2M 7EB
SIPP administration queries:
IWeb SIPP Administration Team
A J Bell Management Limited
Trafford House
Chester Road
Manchester
M32 0RS
Share Dealing
Please remember the value of your investment can go down as well as up and you may not get back the full amount you invest.
We don't provide advice so if you are in any doubt about buying and selling shares or making your own investment decisions we recommend you seek advice from a suitably qualified Financial Advisor.