Important Information

Terms & Conditions

• IWeb Share Dealing Terms & Conditions [PDF]

If you would like a copy of our previous Terms & Conditions please contact us.

• IWeb Share Dealing SIPP Service Terms & Conditions [PDF] 

• IWeb Share Dealing SIPP Scheme Terms & Conditions [PDF]

• IWeb CFDs and Spread Trading General Terms [PDF]

• IWeb CFDs and Spread Trading Key Service Features [PDF] 

Policies (for our share dealing account, ISA + SIPP)

• Order Handling Policy [PDF]

• Summary of the Conflicts of Interest Policy [PDF]

• How to Complain Policy [PDF]     

Market Abuse Directive

The Market Abuse Directive adopted by the UK on 1st July 2005 expressly prohibits insider dealing, market manipulation and misleading behaviour. Making statements or spreading rumours through the mass media or otherwise (e.g. internet chat rooms) which give or are likely to give a regular user of the stockmarket false or misleading impressions as to the supply of or demand for a listed share, can be a criminal offence.

There are three main types of market abuse that are outlined below:

1. Misuse of information

Behaviour based on information which is not generally available, which if known, would be relevant to an investor's dealings in a particular stock.

This is effectively dealing or encouraging someone else to deal using information about a stock that has not been released to the market.

2. Creating a false or misleading impression

Behaviour likely to give a false or misleading impression with regard to the supply and demand, or the price or value of an investment or stock.

Internet bulletin boards are a popular mode of communication between investors, but these areas can be open to market abuse. For example: a person may post a message about a stock's profitability or a company's activities in order to incite other people to invest in the stock.

3. Distorting the market

Behaving in a way that leads to the manipulation of the price of an investment. This behaviour could lead to a false impression of the market price to investors.

Penalties

The Financial Services Authority has the power to impose an unlimited financial penalty on any individual (whether or not they are employed in the financial sector) where it can be proven that market abuse has occurred.

You can find further information about the Market Abuse Directive on the Financial Services Authority website or by phoning their helpline on 0845 606 1234.

IWeb Third Party Disclaimer

IWeb Share Dealing are not responsible for the information supplied by third parties except with regards to its regulatory obligations under the FSMA 2000.

Use of Personal Information

Our main use of your personal information is to look after your account or to provide the specific service you require. Some information we obtain elsewhere - from credit reference agencies for instance.

Occasionally, we may contact you by letter, telephone, e-mail or otherwise to inform you about other products and services which may interest you. We try to limit our customer contact programme to acceptable levels, but if you wish to exercise your right to opt out, simply inform us by any means convenient to you. Remember, however, that opting out will stop you receiving information about any of our products or services which may benefit you.

Unless you have given us your consent, we do not provide information about you to companies outside our group to use for their marketing purposes. We only disclose information about our customers with their consent, or if we are required to do so by law. We will let you know if an IWeb product or service requires the involvement of a third party organisation. We do not arrange to involve a third party unless the security and confidentiality of IWeb customer information is assured.

You have the right of access to information we hold about you on our records. If anything is inaccurate or incorrect, please let us know and we will correct it.

If you do not want to receive unsolicited mail from other companies, you can prevent this by registering with the Mailing Preference Service. There are also the Telephone, Fax and E-mail Preference Services which enable you to object to receiving unsolicited marketing phone calls, faxes or e-mails. To register, simply telephone the appropriate number i.e.

Mailing Preference - 020 7291 3310

Telephone, Fax and E-mail Preference - 020 7291 3320

For more details about all the Preference Services, please visit the Direct Marketing Association .

Crime Prevention & Detection

We have systems that protect our customers and ourselves against fraud and other crime. Customer information can be used to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details on applications for credit and credit related or other facilities;
• Managing credit and credit related accounts or facilities;
• Recovering debt;
• Checking details on proposals and claims for all types of insurance;
• Checking details of job applicants and employees.

Please write to us at the address below if you want details of those credit reference agencies and fraud prevention agencies from whom we obtain and with whom we record information about you. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies. You have a legal right to these details.

Compliance & Risk
IWeb Share Dealing
Lovell Park Road
Leeds
LS1 1NS